It’s an acronym that stands for Voice over Internet Protocol, instead of traditional phone lines. It provides more communication options and better functionality for your company to utilize. VoIP also provides a means for you to manage your calls more effectively while on the go. This article looks at some of the features offered with VoIP in comparison to your standard PBX.
One of the main differences between a regular phone and a VOIP phone service is that it operates entirely over the internet. While this sounds rather complicated in theory, it’s really very easy to utilize a voip phone service because there is no need to run any cables from your computer to your home. Instead, you connect your phone directly into a compatible IP based adapter and voip software that is installed on your computer.
One of the primary differences between VoIP and standard PBX is that there are no phone lines required to implement a full-bodied VOIP solution. Rather, all communications take place via a sip of data that travels over the internet. The basic concept of a sip trunk is that it is used to transmit voice and video data from a computer to a host system. The advantage of this type of communications is that it is highly scalable, allowing a company to implement a high volume of communications at the same time without the cost of additional infrastructure or labor.
With a VoIP solution, all communication takes place over a public switched telephone network.
Unlike a traditional PSTN system, a VoIP provider does not have to maintain an internal telephone network. Instead, all calls can be made and received over the public switched telephone network where all major providers have converged in this area. Because the VoIP provider has no infrastructure costs, like a PBX provider, the cost savings will be passed onto the consumer.
There are several benefits to implementing VoIP technology for voice and video communications.
VoIP allows for seamless voice and video transmissions, which provide increased reliability and dependability and a significant increase in the ability to withstand a natural disaster recovery. When implemented in conjunction with disaster recovery plans and a robust resiliency strategy, VoIP can play a key role in ensuring that a business continuity plan is fully functional even during a disaster.
One of the primary benefits of VoIP is that there is no long-distance charges when using an analog telephone or long-distance calling plan. In addition, VoIP uses the current Internet connection for both voice and data transmissions. This means that while some providers allow you to place a call at any time, they charge you a per-minute fee for long-distance and international calling, depending on the length of your call. This is one of the largest expenses that companies incur when converting to VoIP because traditional phone services are generally regulated by long-distance and federal rates. Many VoIP providers allow unlimited long-distance calling and some even offer free conference calling with international participants.
Many business phone systems include VoIP-only capabilities such as automated attendant, but many businesses have yet to incorporate VoIP into their existing phone system. VoIP-only solutions include automatic call distribution, call screening, voicemail, and auto attendant capabilities. These features are often very attractive to smaller businesses who want to minimize bandwidth costs, but they may not be as useful to larger organizations with a large number of locations.
For many businesses, conferencing is the single most important feature of their VoIP business phone system. With conferencing, employees can collaborate with each other in real time without being bound to their desks.
- Some companies provide conference calling with internet connection and free video-voice conferencing.
- Video-voice conferencing allows participants to view a live presentation via a video-voice connection.
- Businesses that use this service also receive a continuous round-the-clock reception assistance from one of their internal customer support staffs.